Custom Error Page with Log Support Ticket Link for SharePoint 2010

02/14/2012

SharePoint 2010

We’ve all seen it; the SharePoint 2010 error message with its bold red X yelling at us that we have done something terribly wrong (like it’s our fault!). Every time I see it I think of the Tommy Boy line “What’d you do!!?”


Now, I like the Correlation ID and being able to track the error down. However, in real world scenarios it’s unlikely that our users will leave this screen up and copy/paste to our support group. Wouldn’t it be nice to have a warmer error message with our company logo and a link that will ask the user to send the error details? If not, then you have come to the wrong article!


Read more…

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